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Patient Participation Group

Patient Participation Reports

Click here to download the full PPG Report (2014/2015) (.xlsx)

Click here to download the Patient Survey Results February 2015) (.xlsx)

Click here to download the full PPG Report (2013 / 2014) (.doc)

Click here to download the full PPG Report (2012 / 2013) (.doc)

Click here to download the full PPG_Report (2011 / 2012) (.doc)

Newsletters

October 2014 Newsletter (.pdf)

Minutes Of Meetings

Minutes of meeting held on 13th March 2015 (.doc)

Minutes of meeting held on 1st February 2013 (.doc)

Minutes of meeting held on 2nd October 2012 (.doc)

Minutes of meeting held on 15th June 2012 (.doc)

Friends and Family Test Results

Friends & Family test Results January 2015 (.xlsx)

Would You Like To Be Involved In A Patient Participation Group?

What is patient participation?

Patient participation refers to patients taking an active interest in their health care and the services provided by our surgery. When patients act jointly, with support of their GP’s and practice staff, they constitute a Patient Participation Group. The agenda of our Patient Participation Group will depend on local needs, and the interests and energies of the members. We envisage our Patient Participation Group will be engaged in activities which benefit our patients, enhance the work of the Practice, and act as a useful sounding board for change within the Practice. The Patient Participation Group should provide a platform for the Practice to get messages across regarding lifestyle and health promotion.

We hope the PPG, will be made up of around 10-15 patients, plan a range of events, including fundraising, in support of the Practice and to help the surgery to grow and develop in the ways which patients want. It is a way of the patients 'having a voice' and representing the needs of the wider patient population.

We are looking for members to best represent our whole Practice population, men, women, young parents, young people, employed and non-employed patients, middle aged, elderly, and those with disabilities and patients whose first language isn't English.

If you want any further information, please initially ask for an application form from the reception desk.

What is the purpose of a Patient Participation Group?

• To give practice staff and patients the opportunity to discuss topics of mutual interest in their Practice

• To provide a means for patients to make positive suggestions about the practice and specific medical conditions as an ‘expert’ or experienced patient

• To encourage health education activities within the practice

• To develop self-help projects to meet the needs of fellow patients, such as befriending, help with transport and bereavement support

• To act as a representative group that can be called upon to influence the local provision of health and social care
• To involve further patients from the wider population

Common questions and answers

Q Why are you asking people for their contact details?
A We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.

Q Will my doctor see this information?
A This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.

Q Will the questions you ask me be medical or personal?
A We will only ask general questions about the practice, such as short questionnaires.

Q Who else will be able to access my contact details?
A Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q How often will you contact me?
A Not very often. We will contact you when there is a meeting or we require your views on a possible improvements/alteration to the services we offer

Q What is a patient group/patient participation group?
A This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Q Do I have to leave my contact details?
A No, but if you change your mind, please let us know.

Q What if I no longer wish to be on the contact list or I leave the surgery?
A We will ask you to let us know by email if you do not wish to receive further messages.

If you would like to join the patient group please click here to download the form and return the completed form to the surgery.

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© Neighbourhood Direct Ltd 2017
Crossfell Road, Berwick Hills, Middlesbrough, Cleveland, TS3 7RL
  • Telephone 01642 296777
Practice Website supplied by Oldroyd Publishing Group
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