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Crossfell Health Centre
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Prescription and Medication Information

Medication Query

If you have a query about your current medication, please contact the practice on 01642 638960 after 2.00pm.

Order a repeat prescription

We do not accept prescription requests by phone, this helps us ease the pressure on our telephone lines.

Online

The most efficient way of ordering your repeat prescription is to order it online by using one of the following services:

  • NHS App
  • SystmOnline

Please allow 3 working days before collecting your prescription from the pharmacy or from the surgery. If you are not signed up for the above services create an NHS App account.

In person

You can drop a request slip into the surgery. In exceptional circumstances you can post your request to us, please include a stamped addressed envelope so we can return your prescriptions to you. Please speak to the reception team to discuss.

Please note - the practice only provides repeat prescriptions for 2 months' supply. patients who intend to travel abroad for long periods i.e., 3 months or over will have to plans abroad to get their medication.

Electronic Prescription Service

We have recently started using the Electronic Prescription Service (EPS). If you collect your repeat prescriptions from the practice, you will not have to visit the practice to pick up your paper prescription. Instead, we will be able to send it electronically to the place you choose, saving you time.

To allow us to send your prescription you will need to nominate a pharmacy of your choice. You can nominate a pharmacy online via the NHS App or by contacting the practice on 01642 638959 and asking practice staff to update this for you.

Find your local pharmacy

For information on medical exemption certificates please visit: Medical exemption certificates | NHSBSA

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Crossfell Health Centre

Crossfell Road, Berwick Hills, Middlesbrough, Cleveland, TS3 7RL

  • 01642 638960
© Neighbourhood Direct Ltd  2025
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Local Services
Insulation/
Damp Proofing
Residential/
Nursing Care
Advertise Your
Business Here